Panache Jewellers | Communal High Security Entrance Doors
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Panache Jewellers

Overview

After seeing the difference that a Warrior Door product had made to a nearby jeweller’s premises, the Panache owners were keen to meet with Warrior Doors.

Who are Panache Jewellers

Panache Jewellers is a premium retailer of high-value watches in the heart of Birmingham’s historic Jewellery Quarter.

Located on Warstone Lane, it is one of more than 500 jewellery businesses that trade in the Quarter – a designated conservation area where 40% of all the UK’s jewellery is made.

A small, yet chic store, it is part of the Midland Watch Traders family, which now specialises in high- value designer watches, including Rolex, Cartier, and Breitling. Panache has been at its current premises for more than three years.

Situation

Panache wanted to increase its security features to ensure the safety of both staff and customers. However, maintaining the aesthetic appeal of the store was also vital – it had to maintain the look and feel of an inviting shop for its discerning clientele.

When Warrior Doors first visited Panache, it had a standard door and display windows that could easily be breached by intruders, something that company owners James and Nick wanted to rectify as a matter of urgency – particularly after a string of burglaries were reported in the Quarter.

Task

After an initial visit and inspection, Warrior Doors recommended its unique and easy-to-use interlocking sliding door system, which gives staff two chances to assess customers before entry. It does this by preventing both doors from being opened at the same time.

Action

Warrior Doors recommended its sliding door and internal hinged door, with side panels – all of which are fully glazed with added premium stainless steel, high-security fixings and a high-security, single-point locking system with integrated access control.

After visiting the factory, James and Nick were instantly impressed with the level of expertise and design that goes into the development of a Warrior Door and had no hesitation in appointing us to undertake the Panache brief.

Result

Gemma Heighway, manager of Panache, said the team is thrilled with both the aesthetic appeal of the fully glazed doors and with the heightened level of security that they now have.

The extra security does not, however, impact on the customer experience. This is because the main front door on to the street remains open, enabling customers to enter the lobby at any time. Only then does it close, so that the customer is held safely for a short time in the lobby before being buzzed through by Panache staff.

At the rear of the shop, Warrior Doors advised that it should install a high-security door that provides maximum protection from an evening or daytime attack.

Details

  • Client - Panache Jewellers
  • Sector - High Security Door Protection
  • Location - The Jewellery Quarter, Birmingham

Testimonial

The doors are sleek and look incredibly elegant, which fits in perfectly with the refurbished design and the whole concept of the store,” she said.

They make a real statement and certainly stand out from the crowd because they are strong, yet are beautifully glazed. Because we’re a small shop, we didn’t think we’d have room for the kind of door we wanted but Warrior Doors was able to ensure we could achieve exactly what we wanted with the entrance system and the display windows.

Warriors Doors understood our brief very well and worked closely with us to ensure that every aspect met our needs. Thanks to the clever design of the entrance system, it also means we’re able to maintain our high levels of customer service.

Since we’ve had the doors and windows installed, we’ve been recommending Warrior Doors to many retailers in the Quarter – the products are worth every penny.